HighLevel users are expressing a strong need for enhanced chat capabilities within the client portal. Currently, the chat functionality resembles a simple 'Facebook style' interface, which lacks deeper interaction options suchEOEs private and group chats, friend adding, and chat invitations. This limitation has created a challenge for users who desire a more robust communication tool, similar to those offered by other platforms. Without these features, some users are considering migrating to other platforms that can integrate with HighLevel or offer more comprehensive chat solutions. The demand for these features is clear, especially amongst users who must adhere to specific privacy requirements such as HIPAA compliance, pointing to a need for secure, private communications between parties like doctors and patients.
🗒️ Feature Requests